Build your own workflow
Choose an audience and trigger, then arrange email and wait steps. Save a draft and preview each email. Custom workflow activation is held; saving never sends or schedules.
Sign in again to manage workflows for your company.
Checking saved drafts…
Sample email preview
Plain-text preview
Sign in to your pilot
Sign in securely with AWSEmail and video previews
Review the message, company branding, borrower and loan before any future sending.
Sending is disabled. Previewing or saving a draft does not enroll contacts, create delivery jobs, or send email or text messages.
Review master Sending Hours and Time ZoneFriday updates and weekly agent updates use one workflow family here, so the same weekly update cannot be duplicated under two names.
Choose a preview
Preview
Plain-text email
Video preview
Company and borrower are spoken; source video graphics are preserved. The logo appears in the email and player frame, not burned into the MP4.
Generate a milestone video preview
Preparing the narration is free. Generating a video uses HeyGen credits. No email or text is sent.
Company, borrower and loan verification
Owner video review
Play this exact preview before recording your review. This is your review only; it does not verify delivery or enable sending.
Video jobs are saved in AWS. To find the same job after returning, select the same contact, loan and milestone and prepare its plan again. An uncertain submission is held for review and is never automatically retried.
Narration / video draft
Written narration is a draft preview, not a generated or approved video.
Personalization fields
Missing or unresolved fields keep the preview held. A similar name is never used to guess another person’s loan.
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Original template placeholders
Saving keeps this preview for review. It does not approve sending or activate the workflow.
Saved preview drafts
Automatic workflows
Eligible contacts are included automatically when this live company’s email, media and server timer are ready. There are no individual contact switches. Use these company controls to review the included workflows or pause them. Existing opt-outs and company sending hours always apply.
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Milestones start with the next real stage change. Imported history will not produce a burst of old messages. Missing birthdays are quietly skipped. When ready and active, these workflows run on the server even when this page is closed. Individual messages remain held until their exact content and media are verified.
Automatic workflows
Customer email is off. Billing stays locked. This stage tests one scheduled email to the CRM owner. Once customer sending is separately activated, eligible milestone updates will run automatically under the master rules; they will not require approval of each message.
Amazon runs the timer even when the CRM and browser are closed. A connected Gmail or Microsoft account is the first route. SES is a backup only after a definite mailbox failure; an accepted or uncertain mailbox result must never trigger a duplicate.
Review master Sending Hours and Time ZoneReview one timed owner test
The recipient is fixed by the server: not configured. No borrower, customer or mailing list can be selected here. Preparing a preview does not queue or send email.
Exact scheduled email
Plain-text email
This final action queues one real email for the time above. It may be deferred by the latest master sending rules and limits. Closing the browser will not cancel the saved job.
Saved delivery jobs
Refresh only reads saved status; it never sends or retries email. An uncertain provider outcome stays held for investigation. “Accepted” means the provider accepted the message; check the mailbox to confirm delivery.